Telephone interviews are quite common in today’s job market. To successfully perform a phone interview, it is important to have a plan in place for the interview.
Following guidelines will prepare you for a successful phone interview call.
1. RESEARCH THE INTERVIEWER
Try to find out who will be interviewing you. Will there be multiple people on the call? If possible get their names and titles. Become familiar with these before the call and you will have one less thing to worry about during the call. Try and get some background on the interviewer. Any insight you can gain about him/her will allow you to better tailor your responses to make the best possible impression.
2. RESEARCH THE COMPANY
Before the telephone interview, find out everything you can about the company. You should know what products they sell, current market challenges, their major competitors, and their competitive advantage in the industry. Try to provide a link on how you can be an asset to the company.
3. ORGANIZE YOURSELF
It is critical that you create three lists. On the first list, put your accomplishments, goals and strengths, and on the second list, write out your weaknesses and what you are doing to overcome them. On the last sheet, write down why you are interested in the company. Think carefully about all of these items as they often come up in interviews.
4. PRACTICE, PRACTICE, PRACTICE
Please remember that telephone interview is still an interview. Take time to practice interview questions with friends or family. Ask them to provide honest feedback so you can improve your responses. Mock interview questions can easily be found on the internet or the bookstore. If you get stuck on a question, sample answers to these questions are often provided as well.
5. DO A SOUND CHECK
While performing practice interview, have your friend ask you questions both over the phone and in person. Make sure that he/she listens not only for content, but also tone, rate and clarity of your speech. If possible, record yourself speaking. Are you speaking slowly and clearly? Can you easily be heard? Is your voice portraying you as a confident and enthusiastic candidate? If not continue to practice until you are comfortable.
6. FIND A QUITE LOCATION FOR YOUR INTERVIEW
Stake out a quiet space to occupy during your interview. Ideally, there should be a comfortable place to sit as well as a table to lay out your papers. Try and find a low-traffic spot where members of the household are un-likely to disturb you.
7. ORGANIZE YOUR PAPERS
Have a copy of your resume and cover letter close at hand. Take out those lists you made while organizing your thoughts. In addition keep any notes related to the company that you feel may be helpful during the call. Spread these items out across your table so they are easy to access. Only keep what is truly necessary. Too much paper can be a distraction.
8. GATHER YOUR WRITING TOOLS
Place a notepad and several pens or pencils on the table. These will be helpful in writing down notes, questions and most importantly, your interviewer's names.
9. ELIMINATE DISTRACTIONS
As the appointed hour draws near, make sure that the television and the radio are turned off. Exit your email and turn off your computer screen. If possible, disable your call-waiting. Let your family or roommates know about the timing of the interview so they do not accidentally disturb you. Place a do not disturb sign on your door as a gentle reminder.
By following these simple steps, you will make a great impression and will be on your way to the onsite interview. Remember, the phone interview is very important and you should plan and prepare for it carefully.
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